Demystifying Brownfields for Communities

By Matt Ashby, AICP CUD Brownfield redevelopment is something many communities encounter, but few are ever prepared for. Working with the alphabet soup of acronyms from the Environmental Protection Agency (EPA) can be challenging at best, yet with a little patience, this program can help advance downtown redevelopment. In short, communities may be able to… Read More »

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Transforming the Healthcare Experience: Aligning People, Place, and Services for a New Era

Revolutionizing Patient Intake The Customer Care Center: A New Paradigm Putting Hospitality in Hospitals Conclusion In the intricate ecosystem of healthcare, the traditional facility layout and operational model often led to a fragmented customer service experience. Patients and their families navigated through a maze of departments—reception, registration, scheduling, cashiering, insurance verification, and billing—each a silo… Read More »

Navigating the Structural Challenges of Mid-rise Wood Construction

Embarking on the construction journey of multi-family wood structures opens doors to sustainable, cost-effective, and efficient possibilities. However, achieving success in this realm requires a thorough understanding of structural integrity and compliance with specific regulations and building codes. While the International Building Code (IBC) governs construction in the US, each state/locality may have additional amendments… Read More »

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